Hear What Our Customers Have To Say
Kupper Subaru
805 East Main Street,
Mandan, ND 58554
- Sales: (888) 274-4916
- Service: (888) 903-3106
- Parts: (888) 903-1202
One Low Price, Plain & Simple, Always.
Testimonials
Hear What Our Customers Have To Say
"Richard Winking, Jen Weekes, Carl Jacobson, & Kendall Foss"
I recently purchased a vehicle from your dealership and just want you to know that you have some exceptional employees that I had the pleasure to deal with at that time, or have in the past.
Actually, I had no intention of making a purchase when I stopped by to look. No need to say, once I did the test drive it was a done deal- think that is fairly common. However, I do want you to know that Richard Winking was very knowledgeable about the vehicles in the lot and was easy to deal with and not a "high pressure" salesperson of which I probably would have walked away from- that was appreciated. He certainly had the professionalism and consideration to treat me, a female, as an equal. I have dealt with one particular dealership in Mandan in the past, and to say the least they could write a book on how NOT to treat female consumer. The accountant certainly had the paperwork in order and made closing the deal painless. Richard also took the time to take me around and introduce me to the staff at Ressler Subaru- nice touch Richard. That led me to Jen- you have a keeper with her. After the purchase and I requested a remote car starter be put in the vehicle, Jen was there and immediately made sure I had a way to get to work while the vehicle was in the shop. I especially liked her sense of making sure the customer feels like they are number one and what a great attitude she has. I did have a minor problem with the starter, but she made sure it was taken care of immediately. So now I'm off to the body shop to get some touch up paint that came with the deal and Carl Jacobson made sure he took care of his customer too- he explained why there were two bottles of touch up paint and how to handle it if I ever needed to use them. He was very informative and willing to do whatever it took to make the customer happy. Time for an oil change now and no decision where to go to get that done. Both my husband and I have used Ressler Chevrolet Quick Lube for a few years and no one treated us better than Kendall Foss and staff. Kendall was always honest about the parts and checking the vehicle out on the inside by vacuuming and cleaning windows and then checking under the hood for any sign of new parts being needed. He has always treated us more like friends.
Those are the employees that I crossed paths with and when the time comes for my next vehicle- I will be a loyal customer of Ressler- thanks to those employees.
Susan W.
"Tom Fetsch"
I would like to express my appreciation for the service provided by your sales representative, Tom Fetsch. My situation was a bit unusual. My wife and I live in a remote area of Alaska. It is off the road system. We spend time on a ranch in South Dakota and get here around the first part of October. We needed a vehicle. We've had great experience in the north country with Subaru's, so we wanted an Outback. We needed a car that was mechanically sound and had a good appearance. However, since we are retired and on a fixed income, and use the car for only two months a year, our budget was limited. We first called Tom about 6 months ago and explained our situation. He said he was sure he could help. However it would probably take some time, as cars that fit these conditions were scarce. He kept in contact. When a car came in that appeared to meet our requirements, he would immediately call, however, for one reason or another, none fit. Tom was completely upfront about their condition. Then last week he told us a car that looked to be the one we were looking for was on the lot. It came in one evening, and he contacted us from his house that night. He was right and we made the purchase.
"Becky Sharff"
In the past five years we have purchased two new cars from other dealers, one purchase was a very pleasant experience, the other one was not. We traded two low millage cars on a 2010 Legacy. We arrived at a decision and orders it using best price signs. We made a agreement and ordered the color we wanted. Trading cars does not get any better than this. We wanted a car that was AWD, air, heated leather, moon roof, air bags all arround, how profile 50 tires, and a car that would normally over 30 mpg. That's what we got. The sales agreement was carefully explained. We drove three new cars we were informed that we could get a substantiation rebate on the unused OnStar contract on our Saturn. Which was really appreciated. We did all this on the same day, from 10:30 am to 3:30 pm. We were not rushed.
Robert D.
"Richard Winking"
In my experience, I've found Ressler Subaru sales and service to be fat superior to any other dealer. The best price method of shopping for a vehicle is less stressful and lets the buyer know up-front what the price is. When purchasing a vehicle, my expectations is that the dealership is honest, straightforward, and willing to stand behind their product. Having purchased four new Subarus and one certified used Subaru, I've found that Ressler Subaru really does provide great service after the sale. Ressler Subaru is simply the best dealer around. Whenever I have the opportunity, I tell people to check-out Ressler Subaru for a great experience in buying and owning a Subaru.
Mike and Rita B.
"Steve Williams"
I don't purchase a vehicle often and from the time I came into the building and was greeted by Steve and Scott the experience was fun, easy and enjoyable. After we had placed our order we had trouble with our own car and asked Scott if we could have an early Subaru experience so we could attend our granddaughter first birthday, we used a Subaru service vehicle had a great trip and enjoyed the fact we could test it out on ice and snow due to the bad weather conditions that weekend. The should great support from this dealership to allow us to use this vehicle for the weekend. We were introduced to all the department people and they welcomed us into the Subaru family. Never had that happen in previous purchases. Thank you to all those that made our Subaru purchasing experience at Ressler Subaru an great time.
Lynn B.
I recently purchased a vehicle from your dealership and just want you to know that you have some exceptional employees that I had the pleasure to deal with at that time, or have in the past.
Actually, I had no intention of making a purchase when I stopped by to look. No need to say, once I did the test drive it was a done deal- think that is fairly common. However, I do want you to know that Richard Winking was very knowledgeable about the vehicles in the lot and was easy to deal with and not a "high pressure" salesperson of which I probably would have walked away from- that was appreciated. He certainly had the professionalism and consideration to treat me, a female, as an equal. I have dealt with one particular dealership in Mandan in the past, and to say the least they could write a book on how NOT to treat female consumer. The accountant certainly had the paperwork in order and made closing the deal painless. Richard also took the time to take me around and introduce me to the staff at Ressler Subaru- nice touch Richard. That led me to Jen- you have a keeper with her. After the purchase and I requested a remote car starter be put in the vehicle, Jen was there and immediately made sure I had a way to get to work while the vehicle was in the shop. I especially liked her sense of making sure the customer feels like they are number one and what a great attitude she has. I did have a minor problem with the starter, but she made sure it was taken care of immediately. So now I'm off to the body shop to get some touch up paint that came with the deal and Carl Jacobson made sure he took care of his customer too- he explained why there were two bottles of touch up paint and how to handle it if I ever needed to use them. He was very informative and willing to do whatever it took to make the customer happy. Time for an oil change now and no decision where to go to get that done. Both my husband and I have used Ressler Chevrolet Quick Lube for a few years and no one treated us better than Kendall Foss and staff. Kendall was always honest about the parts and checking the vehicle out on the inside by vacuuming and cleaning windows and then checking under the hood for any sign of new parts being needed. He has always treated us more like friends.
Those are the employees that I crossed paths with and when the time comes for my next vehicle- I will be a loyal customer of Ressler- thanks to those employees.
Susan W.
"Tom Fetsch"
I would like to express my appreciation for the service provided by your sales representative, Tom Fetsch. My situation was a bit unusual. My wife and I live in a remote area of Alaska. It is off the road system. We spend time on a ranch in South Dakota and get here around the first part of October. We needed a vehicle. We've had great experience in the north country with Subaru's, so we wanted an Outback. We needed a car that was mechanically sound and had a good appearance. However, since we are retired and on a fixed income, and use the car for only two months a year, our budget was limited. We first called Tom about 6 months ago and explained our situation. He said he was sure he could help. However it would probably take some time, as cars that fit these conditions were scarce. He kept in contact. When a car came in that appeared to meet our requirements, he would immediately call, however, for one reason or another, none fit. Tom was completely upfront about their condition. Then last week he told us a car that looked to be the one we were looking for was on the lot. It came in one evening, and he contacted us from his house that night. He was right and we made the purchase.
The time and attention Tom gave us was refreshingly exceptional. We were making a relatively small purchase, but he treated us like his best and oldest customer. We would not hesitate to recommend Tom and your dealership to any potential customer
Sincerely
Jim Pooley
In the past five years we have purchased two new cars from other dealers, one purchase was a very pleasant experience, the other one was not. We traded two low millage cars on a 2010 Legacy. We arrived at a decision and orders it using best price signs. We made a agreement and ordered the color we wanted. Trading cars does not get any better than this. We wanted a car that was AWD, air, heated leather, moon roof, air bags all arround, how profile 50 tires, and a car that would normally over 30 mpg. That's what we got. The sales agreement was carefully explained. We drove three new cars we were informed that we could get a substantiation rebate on the unused OnStar contract on our Saturn. Which was really appreciated. We did all this on the same day, from 10:30 am to 3:30 pm. We were not rushed.
Robert D.
"Richard Winking"
In my experience, I've found Ressler Subaru sales and service to be fat superior to any other dealer. The best price method of shopping for a vehicle is less stressful and lets the buyer know up-front what the price is. When purchasing a vehicle, my expectations is that the dealership is honest, straightforward, and willing to stand behind their product. Having purchased four new Subarus and one certified used Subaru, I've found that Ressler Subaru really does provide great service after the sale. Ressler Subaru is simply the best dealer around. Whenever I have the opportunity, I tell people to check-out Ressler Subaru for a great experience in buying and owning a Subaru.
Mike and Rita B.
"Steve Williams"
I don't purchase a vehicle often and from the time I came into the building and was greeted by Steve and Scott the experience was fun, easy and enjoyable. After we had placed our order we had trouble with our own car and asked Scott if we could have an early Subaru experience so we could attend our granddaughter first birthday, we used a Subaru service vehicle had a great trip and enjoyed the fact we could test it out on ice and snow due to the bad weather conditions that weekend. The should great support from this dealership to allow us to use this vehicle for the weekend. We were introduced to all the department people and they welcomed us into the Subaru family. Never had that happen in previous purchases. Thank you to all those that made our Subaru purchasing experience at Ressler Subaru an great time.
Lynn B.
